A. O. Smith Announces October Virtual Training Dates

A. O. Smith has announced new class dates for its series of October virtual training programs. These classes were added as a result of high-demand for its A. O. Smith University educational sessions.

The A. O. Smith University class schedule is flexible month-to-month, and sessions are offered on a variety of topics, including residential training, commercial training, tankless training, and heat pump training. This October, classes will include the following:

  • Oct. 12, 8 a.m. CST: Residential Training – residential gas and power vent
  • Oct. 13, 8 a.m. CST: Commercial Training – commercial electric
  • Oct. 14, 8 a.m. CST: Tankless Training – tankless installation
  • Oct. 26, 8 a.m. CST: Residential Training – residential electric
  • Oct. 27, 8 a.m. CST: Commercial Training – commercial gas
  • Oct. 28, 8 a.m. CST: Tankless Training – application, how it works, troubleshooting

With the onset of COVID-19, most classes shifted to a virtual learning format. Thanks to the state-of-the-art broadcast studio located in Ashland City, instructors provide real-time, full-scope demonstrations on a range of A. O. Smith products and attendees continue to receive the benefit of hands-on training in this virtual environment.

“This past year has placed a tremendous emphasis on digitally-driven education. Through the virtual learning format, we continue to provide valuable resources to contractors and technicians. This  new platform allows us to reach a wider audience than ever before,” says Jason Leonard, marketing technology and training manager at A. O. Smith. “We continue to maintain two-way interaction between instructors and class attendees thanks to our state-of-the-art facilities. Instructors work hands-on with the units and provide real-time demonstrations to help technicians and contractors better understand A. O. Smith products.”

The company has two state-of-the-art training facilities, located in Ashland City and Johnson City, Tenn., which held primarily virtual training sessions over the past year and a half with over 100,000 combined class attendances. Both facilities are utilized to train technicians, contractors, and product representatives on a variety of products and topics.

There is a 50-person cap placed on all sessions to ensure participants have a high-level of engagement with instructors, as well as the opportunity to ask questions throughout the training. This approach helps maintain A. O. Smith University’s focus on techniques and skills to help grow contractors’ careers. View the full class schedule and further information.

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