We’re all aware trends come and go but we probably don’t often think of trends in public restrooms. For example, baby changing stations were invented in 1985. Building managers resisted installing them because they figured it would be one more thing their cleaning crews would have to be responsible for. Then there was the cost to purchase them and, in some cases, it was difficult to find the space to install them.But some retail and grocery stores started installing them and mothers were so pleased, other retailers took notice. Although baby changing stations still may not be found in some commercial office buildings, they are now widely accepted in other types of facilities and no longer just the territory of the ladies room.
Another fixture found in many ladies rooms, which were once considered standard, has recently been on the way out: feminine hygiene dispensers. Last year, Fast Company, a magazine catering to the high-tech industry, ran an article about a woman executive just about to hold a crucial meeting when she realized her period had arrived early.
She excused herself and went to the ladies room. Realizing she had no tampons in her purse, she looked for a feminine hygiene dispenser. There were none. The woman was able to make her presentation, but told the author of the article, “there’s not a woman that I’ve met that doesn’t have a story” similar to this one.
A parallel story is told by a woman attending the University of Nevada. In this case, the dispensers were installed in the ladies rooms but were not stocked. The female student decided to see if this is common on campus and, after checking 30 women’s restrooms, she found unstocked dispensers or no dispenser at all. She wrote the president of the university about the situation and received this reply from the maintenance department:
“We have enough product to stock the operational machines [but as for the future of the machines] we don’t know if this is even a service the University will want to provide in the future.”
Why Dispensers Are Being Removed
Unfortunately, feminine hygiene dispensers are being removed from ladies restrooms because they break down often. They also are vandalized and broken into for the few bucks deposited in the machine. When a machine is malfunctioning, for whatever reason, it has to be replaced. These dispensers typically cost $200 to more than $300 each.
Schools especially are cutting back wherever they can. Stocking feminine hygiene products means they must have the machines to dispense them, and many facility managers believe removing these dispensers and not purchasing supplies is a way to cut costs.
Finally, and somewhat indirectly, many managers assume most women carry feminine hygiene products with them. Although this is often the case, the female executive mentioned earlier serves as one example that women run out or fail to put feminine hygiene products in their purses.
Unfortunately, these aren’t the main reasons these dispensers are being removed from restrooms. The following are:
- No one makes any money on them. The distributor and manufacturer can make some money selling these machines, but there is little profit in providing the supplies. If there is no profit incentive, many distributors have little interest in stocking supplies or even marketing the machines. Because of this, building managers who want dispensers often purchase them directly from the manufacturer and purchase supplies separately.
- Dispensers must be properly cleaned. A study by the American Society of Microbiology states “the outside of a sanitary napkin receptacle is one of the most contaminated ‘hot spots’ in the ladies room.” Typical feminine-hygiene dispensers become contaminated as they are used, and this can spread to the containers in which these products are disposed.
Addressing the Big Reasons for No Dispensers
Manufacturers are trying to make purchasing, installing and stocking feminine hygiene dispensers more lucrative. One way they are doing this is to make them more tamper proof by removing all glass and having the entire unit covered with metal.
They are also making the “mechanicals” more dependable, durable and repairable. This way, the machines last longer and, should they break down, often only one or two parts need to be replaced, not the entire machine.
“Cleaning is another issue,” says Mike Watt with Avmor, a manufacturer of cleaning solutions and disinfectants. According to Watt, the following are the steps involved to clean a dispenser properly:
- Clean all exposed sides of the machine, knobs and the inside where the product is dispensed using an all-purpose cleaner.
- Disinfect with a broad range disinfectant. “A broad range disinfectant is used when we are not exactly sure what pathogens may be on the surface,” Watt says. Watt also advises to let the disinfectant set per manufacturer’s specifications before wiping.
- Touch up with the cleaning solution. Sometimes chemical residue remains on the machine. This can attract soils. It’s often a good idea to give the machine a quick wipe after disinfecting.
According to Watt, the cleaning step is designed to remove most soils, germs and bacteria from the surfaces of the dispenser. The disinfectant action kills germs and bacteria on the surface. “Although it is a two-step process, using the right solutions and disinfectants, the dispensers can be cleaned and disinfected in a few minutes, eliminating cleaning as a concern,” Watt says.
Will we start seeing more feminine hygiene dispensers installed in ladies restrooms in the future? Surprisingly, the answer is yes. More young women in schools and college are insisting on having them. In fact, in some schools, feminine hygiene products are dispensed at no charge.
Further, if the machines are more dependable and distributors find the dispensers and the supplies to be a revenue source, why not carry them? Odds are they have a future. As restrooms are updated, expect feminine hygiene dispensers to be installed.