James Hardie Launches Support Site for Commercial Customers

James Hardie Building Products Inc., has announced the launch of its support site for commercial customers, JHinsite.com.
By registering as a member-user and creating an account, multi-family and commercial architects, engineers, general contractors and consultants have access to an array of online resources:

  • Complete product information, technical documents and specifications
  • BIM/Revit content for download
  • Alternative design supplements, backed by James Hardie expertise
  • Technical briefs on a variety of industry topics
  • Ability to choose and schedule an AIA Continuing Education presentation in-office
  • Individualized project library

Online tools include:

  • Product fastening solutions to wood and steel
  • Cladding and furring fastening solutions for up to 4-inch continuous insulation
  • Off-stud panel solutions
  • 1- and 2-hour fire-rated assemblies
  • Sustainability rating request tool

The website also enables direct communication with James Hardie technical experts:

  • Toll-free phone line direct to the James Hardie R&D JHinsite team
  • Email and technical service responses, including written fastening advice, guidance on issues not addressed in literature, and technical consultations conference calls
  • Live chat

“The JHinsite platform is a tool to put technical support in the hands of our commercial customers,” notes Chad Diercks, technical services manager. “When questions arise on a particular application or installation, they can be addressed, setting everyone up for success. The tools provided on the site are engineered to help industry professionals design and build better so they can offer the best to their clients.”
Professionals can register at JHinsite.com.

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