Touch-free Elevator Call System Protects Passengers

The Elevator & Escalator Division of Mitsubishi Electric U.S. Inc. has introduced an elevator call system application for smartphones.

In this era of COVID-19, touch-free call interface with elevators can protect passengers and make them more comfortable.
In this era of COVID-19, touch-free call interface with elevators can protect passengers and make them more comfortable.

In this era of COVID-19, touch-free call interface with elevators can protect passengers and make them more comfortable. The smartphone application is designed for users to have a more personalized experience with elevators that are equipped with the Mitsubishi Electric Sigma AI 2200C Destination Oriented Allocation System (DOAS). With the application, users who have passed their entrance security checkpoint have the ability to call an elevator remotely from anywhere in the building, utilizing an interface. The application displays the user’s assigned elevator, its current status and alerts the passenger as the elevator car approaches to assist in touch-free boarding.

The application offers convenience and mobility through features:

  • ID Card Call – allows users to sync their security-issued ID cards to call an elevator directly to their office floor upon swiping for entry into the building
  • Smartphone Call – provides users with the option to call an elevator from anywhere in the building and set both the arrival and destination floors in advance
  • Call Status – tracks the status of the users’ assigned elevator in real time and sends a notification alert to their smartphone upon its arrival

The system is equivalent to holding the elevator controls in the palm of your hand, and eliminates the need to directly interact with the elevator fixtures, providing additional health benefits.  Users can also set a default call mode for specific needs, for example, to request cars that are wheelchair accessible.

The smartphone application is designed to be customizable based on individual user needs. Default settings selected upon application download can be changed by the user as needs change. The Elevator Call System application is available now, please contact your local Mitsubishi Electric sales representative.

Read more information about Mitsubishi Electric elevators and escalators.

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