Boon Edam Inc. has announced an expanded product training schedule for 2018 that includes all scheduled factory trainings, roadshow trainings throughout the U.S. and Canada, and webinars. Technical training events are free of charge to Boon Edam partners and integrators and typically include two or three days of product instruction and hands-on exercises that address the most common installation and maintenance issues in the field.
The full 2018 schedule can be seen here.
Product Roadshow Training Comes to Customers
Roadshow trainings bring product education direct to the partner’s region. Each session focuses on the installation, service, maintenance and overall care of manual and automatic revolving doors, including the Tourlock security revolving door.
What’s unique about the roadshow training is that a full-size revolving door, with both automatic and manual parts, is shipped to each training location, often a hotel. Here, participants work together to assemble the door and experience multiple hands-on training sessions.
Due to growing demand after the 2016 inaugural year of the roadshow, Boon Edam has expanded the schedule to 10 locations in 2018. This year, Atlanta, Baltimore, Denver, Minneapolis, Montreal, Boston, Chicago, and Houston will all host a roadshow training. There will also be two specialized training opportunities in the technical training centers located in San Jose and New York. Each two-day event includes one session of revolving door training (TQM, Crystal TQ, Boon Assist TQ, TQA, Tourlock security revolving door), followed by a day of training on optical turnstiles, the Lifeline Series.
Four Trainings at the Boon Edam Factory
One- to two-day factory trainings are held four times a year (three in the spring and one in the fall) at the Boon Edam Inc. headquarters in Lillington, N.C. Participants will have both classroom and hands-on access to Boon Edam products. In addition, the spring and fall factory trainings will follow an in-house, AAADM A156.27 certification course on public use revolving doors.
Zac Ellett, technical training resources manager, has been the driving force behind the training roadshows and the overall expansion of the training programs. As the sessions are free of charge, the only costs attendees incur are travel and hotel, except the AAADM certification, which requires a fee. The Boon Edam Technical Training Program mission is to enable its partners to build long-term relationships with end user customers and operate more independently through the transfer of technical knowledge.
“Technical training has been a proven win/win/win for us, the partner, and the end user customer. Our goal is to deliver a wide array of low-cost options for technical training, so we can empower our partners to delight their customers,” says Ellett. “The response so far to our Roadshow training has been positive, and we are committed to supporting our partners in new roadshow locations in 2018.”