Mitsubishi Electric Elevator and Escalator Division Celebrates 35 Years

The Elevator and Escalator Division of Mitsubishi Electric U.S. Inc. (Mitsubishi Electric), headquartered in Cypress, Calif., is thrilled to celebrate its 35th anniversary.

Defined by the phrase Quality in Motion, Mitsubishi Electric sets high standards in elevator and escalator innovation, efficiency, safety and comfort. Mitsubishi Electric U.S. Inc. Elevator and Escalator Division serves the vertical transportation needs of buildings of all types and sizes in the U.S.

Founded in 1985, 2020 marks 35 years since Mitsubishi Electric U.S. Inc. first opened a U.S. Elevator and Escalator branch of the company. In that time, the division has become world-renowned for contributing advancements to the industry and pioneering unique innovations in vertical transportation.

Mitsubishi Electric was the first manufacturer to install a spiral escalator in 1988, just three short years after its inception. To date, the division has installed 18 spiral escalators in the U.S. including installations at the Forum Shops at Caesars Palace (Las Vegas), Seminole Hard Rock Hotel & Casino (Tampa, Fla.), the Starbucks Reserve Roastery (Chicago), and Encore Boston Harbor (Boston), each one designed to complement the architectural integrity of its building.

Over the past 35 years, Mitsubishi Electric has earned a reputation for reliability. Elevators manufactured or serviced by Mitsubishi Electric average less than one callback per unit per year. The division works diligently to provide its customers with quality, valuing it just as much as they do innovation.

“As a division of Mitsubishi Electric, one of the most forward-thinking global technology companies, we’re incredibly proud of what we’ve been able to contribute,” says Erik Zommers, senior vice president and general manager of Mitsubishi Electric U.S. Inc., Elevator and Escalator Division. “We pride ourselves on being ahead of the curve and, in some instances, inventing the curve. We’re constantly looking for opportunities to challenge and stretch ourselves and we are excited for what our division will be able to dream up in the next 35 years.”

To commemorate the anniversary, Mitsubishi Electric launched a year-long digital campaign: 35 Years in the USA. The campaign highlights milestones, product innovations, notable projects and the incredible people that have made the elevator and escalator division what it is today.

Team members frequently support the community through the its Lift Well-Being committee and the Mitsubishi Electric America Foundation. Recent initiatives include Random Acts of Kindness where team members wrote notes to local senior communities and spent volunteer hours on virtual mentorships supporting our youth. In spring 2020, employees raised money for Feeding America, a domestic hunger-relief organization, through a Walk, Run or Step for Wellness activity challenge.

One featured team member who has been with the division nearly since its inception says, “I have loved working with a company committed to helping the communities where we work and produce products that are valued and serve humanity.” Ivan Andrews, director of quality assurance and safety continues, “Mitsubishi Electric has shown me the value of living up to high ethical standards and has inspired me to make sure the quality of what we deliver always exceeds expectations.”

Mitsubishi Electric U.S. Inc. Elevator and Escalator Division has office locations across the country in California, Nevada, Washington, Hawaii, Texas, Illinois, Washington D.C., Massachusetts and Florida.

For more information about Mitsubishi Electric elevators and escalators, visit

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